Call center solution

The Netfors Call Center solution provides features for Call Centers to improve business results by lowering costs for calling mobile users and providing features for expanding business into SMS / USSD. Utilize business possibilities in access to Mobile Operators SS7 network by use of Netfors SS7 products.

Avoid expensive Call Center calls to Mobile Users outside the coverage area of their own Operator, abroad or in another region.

Call Center Sys Arch

Utilize personnel and investments in Call Center facilities expanding business with marketing campaigns, polls and similar activities by addressing mobile users with SMS and USSD facilities

Specification

  • Connects using SS7 TDM E1 or SIGTRAN M3UA
  • Runs on standard PC server hardware with digital interface cards (TDM version, e.g. Openvox, Digium, Sangoma)

Product sheet


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