How chatbots will transform customer experience

It’s no surprise that in 2018, texting is the number one preferred channel for customer service. According to Twilio, 89% of consumers prefer to use messaging to stay in touch with businesses. They also want more than just one-way communication: they want engagement and fast replies. That’s where chatbots come in. As Becky Peterson from […]

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How does technology progress impact our world ?

Technology is constantly reinventing itself and changing at a fast pace. According to the new 2018 Global Digital suite, more than 4 billion people are currently using the internet and every second 11 new people create accounts on social media . The growth is  driven by easier access to affordable smartphones and cheap internet plans. […]

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To text or not to text?

Have we seen the end of SMS based text messages? Or are there still areas in which SMS supersede data and Wi-Fi? We’ve seen a lot of articles in the first six months of 2014 about the possible death of SMS. With an increasing number of data based services such as instant messaging (IM) and […]

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Netfors delivers billions of SMS a month

Developing solutions for delivering huge numbers of SMS has so far been the domain of big network vendors – until now. The Danish start-up Netfors is disrupting the market with innovative solutions that allow mobile operators and MVNOs to provide millions of SMS at very competitive prices. With 50 SMSCs spread out all over the […]

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